Frequently Asked Questions

Everything you need to know about shopping with The Acorn Store.

How long will it take for my order to arrive?

We typically process orders within 1-2 business days. Standard shipping within the continental U.S. takes approximately 3-5 business days, while international shipping may take 10-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' in the product description.

Do you use sustainable materials in your clothing?

Yes, The Acorn Store is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to ensure our products are as kind to the planet as they are to your wardrobe.

Can I change or cancel my order after it has been placed?

Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.